Our Story
Appiphony launched in 2009 as one of the first product development outsourcers (PDO) in the Salesforce ecosystem. Hundreds of apps later, we know exactly where Salesforce teams struggle, and how to unblock them. After years as the design and development team behind Salesforce apps for companies like Stripe, LinkedIn, and Slack, in 2020 we built one of our own: Drive Connect. That was the start of our focus on document workflows in Salesforce, and set the direction for where we’d go next.
Customers and SI partners loved Drive Connect (just read the reviews). They kept asking what else we could connect. That led us to build an entire suite of Salesforce document workflow apps: connecting SharePoint, generating documents, capturing eSignatures, extracting data from files, and eventually bringing all of it to Experience Cloud. Every product shares the same commitments: fast to set up, transparently priced, and simple enough that anyone can run it. And the bar was always the same: build these capabilities so they feel like part of the Salesforce platform, not something bolted onto it.
That bar is also why we stay close to where Salesforce is heading. Salesforce believes in what we were building, and allows us to work directly with their product teams and take part in their early pilots, including Agentforce and MCP. As those capabilities mature, we build them into our apps the same way Salesforce builds them into its own. The documents and data our products connect to today are what agents will act on tomorrow, and we intend to be ready before our customers need us to be.
The people doing this work are a small team by design, and a senior one. Most of us have been here for years, an average of seven, and we work without egos, arguing our way to the right answer rather than defending our own. We would rather get something right than get it out fast, and getting it right means designing for two people at once: the admin who needs to configure something quickly, and the end user who just needs it to work. That is what makes an app feel like part of the platform, and it is the part of the work we are proudest of.
We still build for others, too. We have dedicated teams building for many of the leading Salesforce ISVs on the AgentExchange. This is a major part of who we are and a major reason our expertise stays sharp. Salesforce refers clients to us because we have earned a reputation for doing it well. We are thoughtful about the engagements we take on, not to be exclusive, but because we do our best work when we can go deep with a client.
All of this is possible because we are independent. We are privately owned and run by the people who build the products, so we answer to our customers, not to an outside board or an acquisition timeline. You can count on our pricing and roadmap to stay consistent, because we are free to build for where Salesforce is heading rather than for what an investor wants this quarter. Deep expertise and real independence, together, are why customers can count on us for what they need today and for what comes next.
– George Kenessey, CEO @ Appiphony